Épargne Placements Québec

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Most commonly asked questions

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Does Épargne Placements Québec charge fees?

No. Épargne Placements Québec charges no management or administration fees that could affect the performance of your portfolio.

How do I open an account and invest with Épargne Placements Québec?

You must first become a participant in Épargne Placements Québec. If you are an individual living in Québec, you can do so online by filling out the Becoming a member form. You will need your social insurance number.

Then, to open an account and invest in a savings product, follow this access path: Online transactions > Operations > Purchases section.

Can businesses and organizations open an account with Épargne Placements Québec?

Yes, Épargne Placements Québec products are available to legal entities (businesses, organizations, etc.). They can purchase up to $5 000 000 in each product. Visit the Registration Web page to find out how to sign up for Épargne Placements Québec and invest in a savings product.

How long does it take to process purchases and redemptions?

Your purchase and redemption transactions are processed within a maximum of 2 business days.

How do I purchase an Épargne Placements Québec product?

Visit the Purchase Web page to learn how to purchase an Épargne Placements Québec product.

What products can I purchase from Épargne Placements Québec?

Visit the Products offered Web page to find out about the range of products available at Épargne Placements Québec.

Can savings products held at Épargne Placements Québec be transferred to another account?

Yes. If you already have products with Épargne Placements Québec, you can transfer them at any time to another account, except for Stock Index Bonds. Once transferred, your products retain their characteristics.

You can make your TFSA or RRSP contributions by transferring your products held in an Investment Savings account by following this access path: Online transactions > Operations > Transfers. Use the same access path to transfer the products held in a TFSA account to an Investment Savings account or an RRSP account.

How do I transfer to Épargne Placements Québec the TFSA, RRSP, RRIF, LIRA or LIF funds I hold at another financial institution?

See the Transfer of registered funds Web page to find out how to transfer registered funds held at another financial institution to Épargne Placements Québec.

How can I view the purchase transactions in my account?

You can view your purchases over the past year at any time by following this access path: Online Transactions > Summary > Details > Transactions.

Your transactions are also listed in the “Transactions in the last quarter” section of your portfolio statements. You can access these statements online for seven years by following this access path: Online transactions > Statements > Portfolio Statements.

What is the Épargne Placements Québec rate guarantee?

If, 20 days or less before the product is issued, you give instructions to purchase Step-Up, Fixed-Rate or Fixed-Rate Green Bonds, Épargne Placements Québec guarantees you the best rate between the rate in effect on the date your instructions are received and the rate in effect on the issue date. Visit the Rate Guarantee Web page to learn more about the conditions.

How do I redeem a savings product?

Visit the Redemption Web page to find out how to redeem your products held at Épargne Placements Québec.

How can I see the withdrawals made in my account?

You can view the withdrawals you have made over the past year at any time by following this access path: Online transactions > Summary > Details > Transactions.

Your transactions are also listed in the “Transactions in the last quarter” section of your portfolio statements. You can access these statements online for seven years by following this access path: Online Transactions > Statements > Portfolio Statements.

What are the accounts offered at Épargne Placements Québec?

Visit the Accounts offered Web page to find out about the range of accounts, plans and retirement savings funds available at Épargne Placements Québec.

What is the difference between an Investment Savings Account and a TFSA?

An Investment Savings Account is a non-registered account. Interest earned in this account is taxable.

However, gains earned on investments in a TFSA are not taxable at neither the federal and provincial levels. Visit the Tax‑free savings account (TFSA) Web page for more information on this account.

What is the RRSP (contribution by your spouse) account?

It is an account that allows you to invest in your RRSP while passing on the tax savings to your spouse. See the Spousal RRSP Web page for more information.

How can I keep track of my investments and transactions at Épargne Placements Québec?

You can consult your portfolio at any time in the Online transactions section. You can see the breakdown of your investments, the characteristics of each product held as well as the transactions carried out during the last quarter and those to come.

Épargne Placements Québec also issues a quarterly portfolio statement, which you can consult online at any time. In this statement, consult the “Value of your portfolio” section to compare, from one quarter to the next, the total value of your portfolio for each of your accounts. The value includes the capital invested and the interest accrued on the date the statement is issued.

What are the interest rates for the savings products currently offered by Épargne Placements Québec?

Visit the Rates in effect Web page to find out the current interest rates at Épargne Placements Québec.

What happens to my investments when they mature?

You can inform Épargne Placements Québec of your instructions regarding the reinvestment of your investments by following this access path: Online transactions > Summary > Management of your file.

If you do not give instructions, your principal and interest will be paid into Flexi-Plus Savings, except for Savings Bonds, for which the principal and interest will be reinvested in a new issue of Savings Bonds. Flexi-Plus Savings and Savings Bonds are redeemable at any time without penalty.

Épargne Placements Québec can send you a notice by email 20 business days before your funds mature. To request a notice, follow this access path: Online transactions > Profile > Notification.

How long do I have to renew or redeem all or part of my investment?

Up to 90 days before your investment matures, you can inform Épargne Placements Québec of your instructions by following this access path: Online transactions > Summary > Management of your file.

If you do not give instructions, your principal and interest will be paid into Flexi-Plus Savings, except for Savings Bonds, for which the principal and interest will be reinvested in a new issue of Savings Bonds. Flexi-Plus Savings and Savings Bonds are redeemable at any time without penalty.

How do I know when my investment can be redeemed?

Épargne Placements Québec can send you a notice by email 20 business days before your funds mature. To request a notice, follow this access path: Online transactions > Profile > Notification.

What is the rate guarantee on a renewal?

If, 20 days or less before the product is issued, you give instructions to renew Step-Up, Fixed-Rate or Fixed-Rate Green Bonds, Épargne Placements Québec guarantees you the best rate between the rate in effect on the date your instructions are received and the rate in effect on the issue date. Visit the Rate Guarantee Web page to learn more about conditions.

Do I have to declare the interest generated by my simple or compound interest bonds for tax purposes?

Yes, you must declare your interest income annually. Épargne Placements Québec issues a Statement of Investment Income (T5 slip) and an Investment Income slip (RL-3 slip), if applicable, only when your investment income is $50 or more during a fiscal year for the relevant account.

Do the Stock Index Bonds generate interest income or capital gains?

The total income from the Stock Index Bonds held in the Investment Savings Account is taxable as interest income in the year in which the Bonds mature.

What happens to my investments in the event of my death?

Upon the death of a Quebec savings product holder, all products become redeemable, regardless of their maturity date.

Can I keep the investments if I inherit them?

Yes, the deceased’s investments can be transferred, in whole or in part, to the heirs under the same terms and conditions under which they were originally issued. This benefit applies regardless of the type of account in which the products were invested.